In general, the guests according to the scheduled departure date to the hotel reception room outside the settlement except fees after departure. If the guest is ahead of departure, or extend your stay, please go to the front desk to find customers manager of our company to apply for a refund or supply price. If the guest in case of emergency in advance from the shop did not handle the refund rate to us, or back and found the room account wrong, we welcome the reconciliation query, we have repeatedly offered to refund precedent, of course, you have the obligation to accept after reconciliation and our query.